Sunday, December 12, 2010

A Few Last Words for my Team (or maybe not)

I'll be moving to another LOB by Monday hence, Friday was technically my last day with SPP. They were coercing me to share my "last" words (of course, it won't be the last because whether they like it or not, I am still everywhere and will try to comment in every way possible) before I go. I couldn't think of anything to say at that time, or maybe I did but it wasn't the right time yet or I was just too lazy to talk. So I wrote this instead. I feel that there is some sense of finality of this movement. I might not be able to get back these people like the first time, so yes, I think there is a need to write this down. For fear that i might forget all of these and forever leave these unsaid.

This isn't actually the first time I was going to go through this-- I "left" them in April when I moved to Servicing Team and had to be trained again. Then they needed to ramp again for SPP, so even before I hit production for Servicing, I got my team back. This time, with a few more people crazier than the first batch. 

We were joined by some veteran and some newly hired call center virgins. And as I sense it, they had stronger personalities sitting next to the original SPP team. But a few weeks of getting used to each other's presence they soon started to cohabit pretty well. And in the process, my being weary about how I will manage to harmonize the different personalities of the two batches, I noticed that they were helping each other in coming out of their respective shells, destroying the invisible walls and working indeed as a team. Okay, this sounds too cheesy and very idealistic, but I think that's the closest thing to describe it. 

Eventually, we had to let go of a few people in the team along the way. Jacqui and Cathy E had to resign because they had to pursue other things they want--that is to be a housewife and to teach, respectively. Ninzy  has decided to pursue her degree and is now working in a Hospital (whose name I forgot) in Taguig. Allen was moved to another account when the program had to right-size in  terms of the current number of people. Xie, had to leave the team even before I was able to get the team back since classes in CEU were already starting and she could not longer manage to be in school and work full time simultaneously. If I had the power to decide on these matters--I would have wanted to keep them as long as I could. But I understand the issues and matters revolving around these departures, and yes we acknowledge it and move on from there.

I could very well say that what was left of the team--together with the new breed of SPP agents became tighter as the months progressed. Some of the original SPP cast who were reserved started to come out of their shells and made quite an effort to blend with the team. Martha for instance, whom I only hear the voice when I am evaluating her calls from NICE now gets to have her share of "kuda" and "superlafs". The mommies-- Mama Cat who then had her own household drama was animated when sharing her bouts. And of course, FB had a major role in that period. Then we were all elated when Mami Phen found out that she was 6 weeks pregnant! 

We created a few "drafts and sketches" of our dreams but mostly, we failed to color them and thus they remained to just be "drafts and sketches", take for instance our jackets and team building. I could go on for a few more, but it's going to be a bore so I'd rather not. Thank you for monster pizzas and pastas and stolen shots from random floors in the building (not owned by APS) that we may be able to share something together done at random, without sketches and drafts.

But it wasn't all happy stories. I remember when because of miscommunication and individual idiosyncrasies and a few FB statuses have ignited a Cold War among seat mates Jhay, Tin, Girly which later on included Mac who eventually approached me of the discomfort all of them were feeling and how it was eating up the rest of the team. It prompted me to send the four of them on Aux Meeting (inlcuding Jem, not because he was involved but because WF approved 5 agents to be pulled out,sayang nman) but were not able to finish the discussion because SPP became short staffed at that particular interval. They managed to go through it anyway. And I strongly believed that they held no more grudges against each other relating to the incident. At times, they still reminisce this period but only to mock themselves and laugh at how silly they have been.

Except for the CSAT part, the team has elevated me to become one of the Top Supervisors of the site. But I am humbled by the fact that I did nothing more than to send email contentions a few days before the payroll crediting to request for schedule change and alignments--they all did the dirty work--and I mean not the shenanigans, but pure excellence in whatever was expected of them. I was 100% confident that we all claimed our way to the top with any anomalies done. We failed in some aspects concerning the stats and target, but we failed dignified--because we fought fair (no, im not implying anything, or at least I'm so not trying to sound like I am implying something).  

In between, all of them had a share of my nerve. In some way or another they were all victims of my mood swings, my filthy mouth and my gory and morbid death threats. Some instances of tardiness were forgiven, some were raised to hell while others like Scott was sent to the edge and was even visited by the HR Consulting. I have always been honest them anyway, that for me call-in reasons are always lies--until proven otherwise. Most of them were honest, some like Errin, Ellaine and Scott gave their best lies and alibis--but 4 years of being a supervisor and a degree in Theatre Arts-- they gave me the best acting failures in history.

They all have stories to tell. And if there is anything I am very well thankful for, it's the chance to mentor this group of people and that I was blessed to be witness of their lives and what roles they decided to play. Apart from the stories we shared in between avail time and breaks and lunches, they have entrusted me their life experiences so I can learn from them as well. I can get a whole screenplay about them done in no time, but because there is so much to write about this team, I don't even know where to start. 

I cannot take full credits to where and what bigger roles you will assume in the future because of the skills and a few notes you've learned while you were in this team, but I am and will always be thankful of this chance to lead you. I wish I knew some other way to say these things without sounding too cheesy but I don't. I am just glad that in a way, I have managed to grapple a little less too tight and save myself from excessive separation blues.

And yes, regardless of how many instances I have swore and wished I could have whipped you with baseball bats and how many times I bathed you with threats--if I had the chance, I will still want to keep each and everyone of you. No exemptions, no conditions.


Thank you Speedpay. 
I shall write your stories someday-- when I know where to start and when I learn how to end it. 


Sunday, December 5, 2010

Disney Politics

I've been thinking about this in the past how influential Tinkerbell was to the Disneyworld (if there was such thing as politics in this imperialist force :) ). Notice that since she herself cannot be considered a Disney Princess and join the gang where Cinderella, Ariel, Snow White et al belong-- Disney then created a clique where she could perfectly fit-- Disney's FAIRIES.

I don't remember these guys exist when i was in grade school. :)

But then again, I can only guess.

On Death and Still Giving Thanks

I received a message from one of my bestfriends back in grade school asking everyone to pray for his dad who was then in a critical condition in the hospital. Being a non-practicing Catholic, I pray a lot but I don't usually attend masses, but that Sunday I received the sms, I went with Mitchi to Greenbelt to hear mass and I specifically included that in my short list of prayers. 


Although we rarely had chance to talk to my friend's dad back in grade school when we usually hang out in their home, he was generally warm and polite in entertaining his house guest. My friend's mom was more into the talking part, which I guess is what was always the case. Ok I digress.


Finally, Thursday night, my friend sent another SMS this time thanking everyone who offered their prayers for his dad:


"Guys tnx for all the prayers my dad is now resting in heaven.Thanks for all the support lets just continue praying for the repose of his soul."


When I started reading his message, my heart was glad knowing that our prayers did miracles and kept him ok. But it didn't. Probably because it was his time to go. He was 71. 


I admire my friend's ability to keep himself from wallowing in self-pity and drama from each angle possible. And being able to trust that the prayers offered for his dad was to ease up the pain. But of course, I can only guess.


I just came from the wake and went home around 2am. I saw the family's grief but at the same time strength and being able to maintain a positive and happy environment. Maybe because their dad had a well-lived life. 


But then again, I can only guess. 

Thursday, November 4, 2010

8 Passionate People (quoting Jim Paredes in his Tumblr account)



I got quite a lot of responses for the Night of Passion get-together. I know I asked for certain types of people with certain occupations but I will have to change the rules since I did not get representatives from each one I asked for.

I had to review the letters (which by the way were really good). In fact, they were pretty amazing. I wish I could invite all of you but I really must narrow it down to 8 only. Below are the names I have chosen and something about the persons.

The date will be November 26 at 8:30 PM. It will be an after dinner affair with a few snacks and good wine conducive for talking. Venue will be at Loyola Heights QC in Katipunan. I will email exact venue once I receive a confirmation email from you that you can attend. If, for some reason, you cannot attend, please let me know ASAP. I will go back to the list and choose someone else to take your place.


1) Erika Valdueza—Astronomer

2) Alexandra Orosa—Traveler

3) JUmax Amellabon— Architectural graduate

4) Jorenz Tanada— Lawyer

5) Karen Raagas—Film Buff, Call center supervisor

6) Steffi Tad-Y—Child advocate, teacher

7) Aicca Roxas—Nurse

8) Myles Jamito—Businessman, techie.

 
I hope this makes for an interesting evening. Can you make it? Sana!



Thanks

Jim

--o yes, i got in!
and you have no idea how i nearly died of heart attack when I read this.
Jim Paredes is one of my greatest heroes-- living or dead.
and this is like, uhm, surreal? :))
November 26 it is.

i hope fate is gentler to me this time. So is my manager to grant me a leave on that day *wink*. :)



Wednesday, October 13, 2010

Today--

Before I call it a day, I found out and some I confirmed from one of the websites how the following German words, brands etc. are pronounced (one reason why I love learning Italian more than the German language:

Porsche-- PORSH-uh. not PORSH.

Renault-- RAY-noh. I thought it was reh-NOLT

Deutsche-- as in Deutsche Bank is DOYTSH-e, not DOYTSH as I thought it was. It's building here in The Fort is seen from my window so I guess, I'll remember that forever.

Adidas-- AH-dee-dass, with an emphasis on the first syllable, not second. (i knew it)

Dr. Seuss-- of the famous The Grinch and Cat in the Hat collection, is actually SOYCE, not sews.


...will tell mom,
to start pronouncing VOUCHER as VOW-cher, not VOO-cher.

aja!

Wednesday, September 29, 2010

Sweldo Shoplist

kasi shweldo na bukas at alam kong dadaan lang sila sa palad ko pagka withdraw sa ATM, kei? hanggang pangarap nlang.







-red lipstick

-pink MAC lipstick

-headband na may red na bow (a la Hello Kitty)

-pens. matinong hindi nawawalan ng tintang pens.

-dorothy perkins jeans. waaaah.

-organizer (ung malaki para maayos ang files ko sa opis)

-push pins(na stars)

-lapis

-socks

-Gossip Girl Season 2 DVDs



:)


asa.


Anlabo

namimiss ko ang Film School. pero mas naeenjoy ko ang magkaron ng kumpletong tulog at maging perky na supervisor at alertong manggagawa sa gabi para magkaroon ng pera pangtustos sa pananatili ko sa Film School. :) *anlabo*



pero babalik ako.



bbwelo lang ng bongga.



babalik ako.




pero namimiss ko na ang mga classmates ko *sniff*

Friday, September 17, 2010

Silver Year! Silver Year!

I am 25 years old today.
And always, next to Christmas, my birthday is my most favorite holiday of the year.
Each year, as some say, when you get a year older, you lose your excitement over birthdays.
You feel that cakes, candies, balloons and presents are just childish things.
But for us who chose not to grow up, birthdays are always always magical.


Several days before, I have received gifts in installment basis from my equally evil partner Mitchiko.
I got a pair of green havaianas flops, green havaianas beach towel, a Philips mp4 player (which later on I decided to return to her. hehe.), movie tickets, starbucks GCs, a Hello Kitty plush, and my dream Nintendo DS Lite. Those were a few years worth of birthday gifts, but I got all of them this month. :) The last one I got were the movie tickets of which I intend to use during the darkest, penniless days of my life in the future and there's a pretty good movie being shown in Ayala Malls. For emergency purposes ika nga.


My team, who I seriously did not expect to prepare something actually did.
A few days before my birthday, I was telling them that I wanted a Hello Kitty trolley bag for my travels since my Segue travel bag gets really really heavy when I get to fill it up. I only got head scratches from them. They thought I was just kidding. But I wasn't. hehe.


The day before, I knew they were brewing up something because I saw most of them cutting out star shapes on from a silver foil. I but refused to budge them. It might ruin the plan I thought.


I reported to work around 10pm and saw the big banner they printed for me, of which I told them, "did you guys printed this downstairs?(referring to the office printer located on the 7th floor of our building)". They just laughed.


I thought that was it. I was thrilled though because it my manager Heidee actually allowed us to go out of the building to eat together which is the first time to happen. Since we are the only 19 people taking down calls for the said queue, we can't go on meeting all at the same time. This is history. Epic history I thought.


So I went upstairs to get Mitchi, so she could take our pictures during the lunchout and when I came back, I saw my 17 agents (Bryan was on leave) beaming and as I approach my spine, they started singing in a popcorn-popping-like tune happy Birthday. There I saw, in my ergonomic chair-- a bouquet of pink balloons, bouquet of artificial pink and blue flowers, pink gifts, hello kitty pink gifts and black forest cake! We are not allowed to bring cameras inside the operations floor so we just brought the chair filled with goodies outside so we too can have our photo op:








Then off we go to Mang Inasal para sa grand pakain.  hehe.



at nkasalubong ko pa ang isang familiar face: haha.


What i i love, is that, my persons went out of their way to visit me sa JAKA at mag-greet :)







Kinaumagahan, we met Maree and went shopping and had pizza with Jhay and my Mitchi:




Happy Birthday, Kerker! <3


september 16, 2010

Wednesday, August 25, 2010

Last Post: April 12, 2010

What's up karenderya?
3 months no post which led to me forgetting the password of this account completely!
shame shame shame!
i hope with the upcoming trips would make this blog and my other gazillion blogs would teem with writings again...and photos tooo!

excited for Dixie :)

first stop: Pagudpud. See you soon!

Thursday, June 17, 2010

June 17, 2010 2:29pm eastern

this is it :)

eto na ang simula ng Labtim of the Year.

haha.

Status: In a relationship. Chareng!

Tuesday, April 13, 2010

Hold That Cup!

(original post from karenderya.tumblr.com)

I don’t exactly know how 7-11 is coming up with the survey rating of the most sold presidentiable cups. You see, this convenience store chain, in cooperation with GMA 7, has joined the election fever by getting the pulse of their consumers on who’s their presidential bet for the May 2010 elections by having their Gulp cups printed with the faces of the presidentiables. They will be counting who’s the candidate with the most number of sold cups.

Each week, they update their scoreboard with how the sales are going and who’s face got the most sold cups. But what bothers me is that, Perlas, Villanueva, delos Reyes and Madrigal and even those who abstain share one cup—with all their faces printed on it. How do the 7-11 guys count it? And surprisingly, the four folks I’ve mentioned actually have sales percentages in the convenience store’s tally.Hmmm.



I went to Landmark Makati earlier to buy a purple shirt for a dress up thingy at work. But since I wasn’t able to find a purple shirt that i wanted, I ended up buying a white shirt and a purple shawl. i just realized how regal the color purple is. But then I digress.

On my way to the Ayala-Pateros queue infront of Landmark, I decided to drop by the Food Court because I was craving for something cold to drink. I saw someone holding a cup of Fruitas so right then I knew what I was going to buy. So i headed to look for their stall. It was a task to do because their stall was quite hidden by the Bibingkahan and other bigger stalls but then I was able to find it anyway. I was glad when I saw they have avocado, which is not always in season unlike mango and banana, so immediately I ordered 16oz. When it was done, I paid and the vendor handed me the cup.

I noticed that the face printed on it was Villar’s, with the orange background. By the way, did I mention that this fruit shake chain was doing the same thing as 711? Yes, they too have it. So I politely ask the vendor to change the cup because I wasn’t rooting for Villar and that he did not ask me whose cup I wanted to have. He replied by saying, “di po pwede mam kasi nalagyan na…” to which I retorted back, “eh di mo naman ako tinanong kung kaninong cup yung gusto ko eh”. But then I knew I was fighting for a senseless battle so I just told him, “naku, Im gonna blog about this and I’m gonna tell that your survey is rigged naman pala”.


Hence this blog.

I just think, that this may seem trivial but I think it holds truth about how we run things in this country. And until we consumers and voters become fed up and decide to cease from being passive and do something about it, it will continue and become part of our culture-- legal because we do it with our permission.


Tuesday, February 16, 2010

Sa Mercury Weighing Scale

sa mercury drug sa PS, minsan:

karen: wait lang teh, mgwweigh lang ako.bili ka muna jan.
jhai:okei.

*machine:
measuring your height...
measuring your weight...
measuring your body fat...


measuring your body fat...
measuring your body fat...
measuring your body fat...
measuring your body fat...
*naghang pala*


jhai: te, may isyu ata sau ung machine.

karen: honga. e kung basain ko kaya to ng iced tea?

Friday, February 5, 2010

Gilda Olvidado Material

im bound to MOA to buy meds for my mom.

sori i cant. training starts in ten minutes and lasts till ten tonight.

im still hoping something better might come out. I can stick around till youre free. im a patient waiter. 1 of my virtues.

i dunno. call center people don't have that sense of time. dont say you havent been warned.

for the longest time, been waiting for this chance, seemingly things just don't happen when you're balked to make decisions that scares you a lil bit. and wen all the fears r subdued, ud hate urself and even wonder endlessly without being able to understand why. this has gone repeatedly many times over..

because you never ever came on the right time. u wer either too late or plainly weren't there at ol. i believe its beter that way.two years...you can never blame me.


posted September 26, 2008
blogpost from the past,
inspired by the text message from the past,
from a man from my past.

Wednesday, February 3, 2010

Randomness

My favorite food as of January, 2010, as observed by Girlie:

Iced Tea galing vendo machine sa pantry.
kasi kahit maraming yelo ung dinidispense ng machine, hindi matabang ung iced tea.
at isa pa, I have an insatiable appetite for iced tea. Maliban nlang sa Iced teas ng Dad's, na may libre pang tiyanak na penguin yun pala 200 ang isang baso. lintek.

TapSi.
na wala ngayong tinda sa JollyJeep. Badtrip. Hindi ako kumakain ng tapa. maliban lang dito. waaah.

Chocnut.
wala ding tinda sa MiniStop. Pati sa SM Makati. at kahit sa Hypermart sa Centris Station ng MRT.

Chicken Fillet sa MCDo.
Swertihan lang kung malaki o minsan parang chicken nuggets lang yung makuha mo. hehe. Daanin nlang sa gravy.

haaay. gutom na naman ako.

Oscar Nominations 2010 list

Oscar Nominations 2010 list


Nakuu. Sana manalo si Mama Meryl. ^_^

Saturday, January 30, 2010

Call for Submission of Manuscripts to the 49th Silliman University National Writers Workshop

The Silliman University National Writers Workshop is now accepting applications for the 49th National Writers Workshop to be held 3-21 May 2010 in Dumaguete City.

This Writers Workshop is offering fifteen fellowships to promising young writers who would like a chance to hone their craft and refine their style. Fellows will be provided housing, a modest stipend, and a subsidy to partially defray costs of their transportation.

To be considered, applicants should submit manuscripts in English on or before 19 March 2010 (seven to ten poems; or three to five short stories; or three to five creative non-fiction essays). Manuscripts should be submitted in hard copy and on CD, preferably in MS Word, together with a resume, a recommendation letter from a literature professor or a writer of national standing, a notarized certification that the works are original, and two 2X2 ID pictures.


Send all applications or requests for information to Department of English and Literature, attention Dr. Evelyn F. Mascuñana, Chair, Silliman University, 6200 Dumaguete City.


original post from The Spy in the Sandwich

*pangarap ko kasing makaattend nito. so post post nlang muna ko...hehe.kung feeling writer ka rin, huway nat. :)

Talumpu't Siyam na Segundo

Nagpaalam sa akin yung manager ko.
Sa telepono.
Maski na, ilang metro lang ang layo niya sa kin mula sa station ko.
Na nagresign ng hindi ngpaliwanag sa team kung bakit.
Hindi ko din sure kung dapat nga ba, sa mga pagkakataong ganito eh may pormal pang paalamanan.
Pero okay na rin siguro yung ganun. 


O hindi ok. 
Ewan.

Of Forgiving and Forgetting

Cliché tells us that when we forgive, we must also forget.

I say, you can only do that if you had a bad case of dementia. Otherwise, it’s there, part of all your memories.

If you no longer associate the pain as you remember the person and reason that caused you that pain and sadness—I say you have finally forgiven and "forgotten".


My two cents.

Wednesday, January 27, 2010

My Space. Very Little Space.


I skipped Comm 130 because I was not able to sleep well. Kesa naman sa matulog ako sa favorite subject ko (no sarcasm), eh hindi nalang ako pumasok. So I thought I should do something nalang to repent for not attending school today. So kinunan ko nalang yung kwarto ko. This is where I've spent 4 years now, since I got back from college, galing Tacloban. Kunwari importanteng tong ipost so here you go, sabi pa ni Amparo:



Ang mga hello kitty. Karamihan sa kanila galing sa McDo at sa Ukayan sa Baguio. Hehe. Ung magkapares na naka-school uniform ay bigay ni Ma-an, na inefortan niang hanapin, kaya dapat lang na banggitin.




Sa likod ng mga nakabalot na Kitty na yan ay sangkatutak na libro, luma bago napakaraming libro. Syangaps, ang nanay ko na ang hobby ang mgpreserve ng mga stuffed toys ang syang ngbalot ng lahat ng yan.

Sila Patrick, Buttercup, Raggedy, Grimace, Courage, Ariel, Bugs Bunny, Cinnamoroll, at kung sinu sinu pang mga entity. Yung ilan, mga bigay, iba binili at yung iba naman ay mga laruang naiwan ng mga bata dito at hindi ko na sinoli. Touch move na.





































Mga Happy Meal Toys at sila Betty Spaghety. Orig yan lang ah. yang mga makakapal na libro ay mga books ko nung college pa ako, sa literature at kung anu pa.





Ayaan. an higaan ko. kadalasan, kagaya nung nasa dorm pa ako, hinahawi ko lang yung mga matitigas na bagay sa higaan at matutulog na ako. Walang pinagbago. Buti hindi na clamshell yung phones ko so wala na masyadong casualties.

Tapos na. Next time ulet.

Monday, January 25, 2010

Dancing in Strangeness


I left my house at past 12 in the afternoon for my 1pm class in the university. Normally, it takes an hour and a half to get to UP at lunchtime. So at exactly 12.30pm, I decided to stop staring at my swatch when finally, the bus took the Ortigas ilalim route and waited for more passengers infront of Robinson's Galleria.

I'm not sure how manong drive made it but at 1.10pm, I was in PhilCoa waiting for the UP campus jeepney. At least, I thought, "hindi ako ganun ka-late". I still have time to walk and not run.

I waved as I passed by Oble. I could see from a distance, how the man standing from the main building hesitantly waved back. It wasn't him that I was waving at, but I coudn't blame him because there was no other person standing at that part of the world.

I crossed the street in a half-walking, half hopping and looked at the drivers' expressions as I did it. I walked past the pavement but decided to walk on the fallen dried leaves. (trees in UPat this time of the year are shedding their leaves, which I'm not sure if it was a good or bad thing) I was wearing my three-year-old Havaianas and as I glide through the pile of dried leaves, I was taken back to my little town of Biliran where these things and the luxury of time abound. And then for an instance, I decided to drop my bag and do the cartwheel! Cartwheel! for heaven's sake! Cartwheel which I have not done in years lest the bones in my arms would not be able to support the weight of my whole body. If I did the cartwheel steady and in a straight line, I wouldn't know. I didn't see myself do it. There was no one around to tell me if I did it right. hah. Did I mention I was alone?

I flew. I danced with the dragonflies. I sang and talked to my slef.

It may sound strange, and absurd for some. But I am strange and I'm queer. And you have to be ok with that.

I arrived 1.30pm for my 1pm class. Dr. Santiago has not arrived yet.



January 13, 2010
comm130

New Year

I was kinda in the mood for surfing and reading the contents of the local yahoo, in my attempt to redeem myself from the recent 2/11 result of my Journ 101 quiz. You see, my professor asks us to read the dailies and from there he would ask random questions to test if we were aware of the current happenings. 2/11. daym. Good thing I was able to answer Peping Cojuangco in his question of whos the chair or president or whatever of the Phil Sports Committee( of which I almost have written "Mikee's dad" because I forgot his nick.) and guessed that GREEN is the proposed color of the new MMDA administration in lieu of the blue and pink to paint the metro. Tough luck. But I was relieved to know that the score to beat that day was 5/11. Based on that standard, my 2/11 was not that bad at all.

This is my new blog by the way. Because it's new year. haha. No, im not gonna put up resolutions because I never ever get to accomplish them but I just thought, amidst 10 call waiting in my avaya phone in the office, maybe I should try something new this year.

2009 was both blissful and gloomy. The first quarter was kind of dark as with the passing of my Tatay Ed, Dr. Edilberto Alegre, of which I found out a month after. No one apparently told me what happened. And then a few months later, granny-aunt Lydia who was suffering from colon cancer gave up her battle. It's the time of the year when the Villegases would gather around to share stories of their lives and laugh at them, sadly, it only happens during funerals--which for 3 years now, we have quite bonded. Three years and four family members became reasons to rekindle the bond among us. Only they were no longer able to respond to the laughters and stories being shared around. They, were the ones being talked about while lying cold in the bronzy caskets.

Work wasn't doing any good either as the account where I used to be part of was being acquired by another big entity after it's decline last year. SO they had to throw out a few supervisors to other accounts, and we where clueless as to what's going to happen. I thought that was the worst part of the year and 2009 was just starting.

I got accepted to UP FIlm Institute. The rest shall be considered history. And seeing my name in the list for successful applicants was even happier compared to seeing my name in the UPCAT passer some 7 years ago.

And about the same time, I got transferred to a new account and started with training immediately. Better people environment. Better management. Finally.

There were only 3 supervisors who started the Manila site. myself, the other one was originally from Baguio and just came here so they could shadow for us, me specifically. The other is actually one of our trainers who assumed a supervisory position later on. That made feel I was becoming a big fish. Everything became magnified, even the division of labor-- as we were to assume different roles and responsibilities because there were only the three of us. BUt we managed. The burden became bearable because even though we were handling 98% call center virgins, we were rejoicing in the fact that they are still hopefuls and idealistic, we never had attitude related-problems. If there were any, most of them were already thrown out during training.

And then there came love, and confusion and identity crisis which even up to this writing I have not resolved. haha. Practically, the second to the last quarter revolved around this thought and this person. But it never prospered, until now, only, I can smell it being taken farther away from me. But really, since I knew it was bound to happen, and I was bound to get hurt anyway, I am understanding it better than before. I didn't say I'm not affected by this separation blues, it actually is more painful than I thought it would be.

That was my 2009. This year, I dunno what's bound to happen. But I am hopeful, as always. I should probably step up, and leave tweeting and facebooking to weekends when I get to surf the net for longer hours. I want to write more and live more. I should probably not let Restaurant City, Farm Town and Cafe World dominate my life anymore. I should probably start counting what I have and let go of the things I cannot and will not have.


I should start getting a life. Better life

posted January 9, 2010